| How is ShadowTrader Professional Traders Squawkbox and Virtual Trading Floor different from other chatroom type services on the web?
Most website chatrooms are text based as opposed to live audio like ShadowTrader. With our live, interactive, fm quality radio broadcast, our moderators are able to transmit much more relevant and timely market information as it happens than would ever be possible in a text based chatroom. With morning analyst calls (upgrades/downgrades) from over 45 different firms, real time analysis of market internals to gauge market direction all day everyday, trade ideas called live as they happen for intraday, position (swing), and options traders, economic and corporate news reports, detailed pre and post market analysis including gap up and gap down plays, frequent guest speakers, and online seminars, ShadowTrader simply offers more than any other service on the web today. Can I get ShadowTrader with any broker or only thinkorswim?
You can only listen to the broadcast through the TOS platform. The FocusReport newsletter can be purchased by anyone regardless of what broker they use. ShadowTrader does not offer a subscription based model for its live broadcast. Can I ask a question of the moderators regarding the markets?
Yes, simply use the Personal Real Time Technical Desk and send in your question via email. If you are listening through the thinkorswim platform, simply email shadowtrader@thinkorswim.com and ShadowTrader will answer within 60 minutes. I’m confused by some of the lingo used on the channel.
There is a glossary of commonly used financial terms here Is the focus of ShadowTrader services intraday (daytrading), or swing trading? Both. ShadowTrader's live broadcast transmits live daytrading calls in real time for its active intraday traders and also delivers swingtrading calls intermittently during the day. Although there is no set schedule as to when longer term trade ideas are discussed, subscribers know that they are guaranteed 2-5 plays per day with defined stop, defined entry, and defined exit via the ShadowTrader Focus Report I am logged in but am not hearing audio? ShadowTraderPro may be offline for 45 minutes to 1.5 hours during the mid part of the trading day if there is no mid-day guest speaker or seminar scheduled that particular day. If there is a break during regularly scheduled programming and you hear the music then you are successfully logged on. Always scroll up through the chat window to see the last comment by the customer service technician. If ShadowTraderPro is offline at the moment it will say so in the chat window. If you are logged in properly and are sure that Shadow is currently online but are still not hearing the broadcast then the problem could be a hardware issue on your end. Check your speaker and soundcard connections before proceeding. How do you manage to provide such an incredible level of service for free? Thinkorswim is working hard to change people's perceptions of what you should expect from your online broker. Its that simple. | 
